Wednesday, April 1, 2009

Managing the use of mobile devices

Ensure that your staff are properly trained to use these devices, and understand the security issues. Draw up an "acceptable use" policy for your staff so that they are aware of the limits within which they can operate. Ask employees to sign to confirm that they have understood the policy, to prevent any misunderstandings. For more information see our guides on handling discipline and grievance issues and how to introduce an Internet and email policy

Assign an ID number to each mobile device and keep track of who's using it. Ensure that data is secure in the event that a mobile device is stolen. Ensure that mobile data is backed up regularly, along with other valuable corporate data. Use secure technologies, for example virtual private networks (VPNs), when connecting to your network from outside locations. For more information see our guide on securing your wireless systems.

Use passwords to control access to mobile devices and your business network. Check whether mobile devices - and data - are covered by your insurance.Consider health and safety issues related to computer use - see our guide on how to ensure your employees are operating computers safely.

Include your mobile computers in any software audits and updates. Don't:Allow mobile devices to have free access to all sensitive corporate data, unless strong security measures (VPNs, authentication and encryption) are in place. Leave mobile devices in areas where they can be seen or easily taken. Leave password information in places where others can find it.

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