Communication:

Staff will be able to communicate increasingly via email, which means phone and postage bills can be reduced. You could use broadband to set up virtual private networks (VPNs) to allow off-site and remote workers access to key data. Greater collaborative working and video conferencing may be possible, which could reduce courier and travel costs.

Broadband can also be used to make voice calls over your computer network using voice over internet protocol (VoIP). The major benefit of this technology is that all calls to other VoIP users are free - all you pay for is the internet connection. For more information on networks and communication, see our guides on how to get the most from your network and get the most from your phone system


Broadband can help your business become more flexible and more able to adapt to your staff, customer and supplier needs. For example mobile or remote-working staff can access your network


Bandwidth requirements is a symmetric digital subscriber line (SDSL). SDSL is particularly useful for businesses hosting their own website or mail servers or those who want to be able to send and receive data at the same speed. SDSL offers speeds of 512kbps to 2Mbps. To use SDSL services you will require a new line dedicated to SDSL and a dedicated router.